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Relaunching Tidal to the Right Audience

Relaunching Tidal to the Right Audience

PR Strategist for team Amplify

Tidal relaunched in 2015 with the mission of restoring the value of music. This required charging subscribers so that the platform can provide a high quality audio experience, and pay artists a fair share.

How might we increase the amount of subscribers to the platform in order to help Tidal deliver on its mission?


 
 
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The setting

Even though Tidal is a high quality, culturally conscious music streaming platform, the competition is exponentially outperforming it.

Tidal is having trouble breaking through in a market and industry that should find value in its business model.

 
 
 
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the audience

πŸ‘‰ Millennials
πŸ‘‰ Live in urban areas
πŸ‘‰ Believe music should be free and don’t notice difference in sound quality
πŸ‘‰but also hate ads and believe artists should be paid fairly.
πŸ‘‰ Identified Super Fans and Concert Goers as our target personas.

 
 
 
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the human truth

Artists and fans can’t exist without each other.

 
 

How Do We Solve It?

 
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An integrated communications campaign showing music fans that Tidal is a community of artists and listeners that brings the music-loving experience to life.

 
 
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world building experiential

πŸ‘‰ The Great Wave, a three-day, city-specific, musical scavenger hunt where your ticket is being a Tidal subscriber.
πŸ‘‰ Fans tour clubs for exclusive performances by homegrown, β€œTidal Rising” artists.
πŸ‘‰ Chill sessions where fans engage with artists.
πŸ‘‰ Launches is LA, Miami, Nashville, and NYC

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Push notifications from Tidal App alert festival goers where the artists are playing and what time the show will begin. πŸ‘

Push notifications from Tidal App alert festival goers where the artists are playing and what time the show will begin. πŸ‘

 
Snapchat filters let Super Fans take β€œselfies” with artists who fuel them. πŸ‘

Snapchat filters let Super Fans take β€œselfies” with artists who fuel them. πŸ‘

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affecting creative

Showing the unbreakable connection between artists and fans with:

πŸ‘‰ Programmatic ads
πŸ‘‰ Exclusive, subscriber-only content
πŸ‘‰ Social videos
πŸ‘‰ Digital billboards

 
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Inviting them in

Subscriber-generated video content shared with the hashtag #ForTheLoveOfMusic, is featured in-app and on social media.

Fans create their own music videos showcasing their talents as well as their affection for the artists who fuel them.

Artists and influencers host exclusive, in-app AMA sessions. πŸ‘

Artists and influencers host exclusive, in-app AMA sessions. πŸ‘

 
 
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the climax

β€œTidal Idol” brings together Super Fans and their favorite musicians for an opportunity to perform on stage with their favorite artist. Fans are chosen from those who shared fan-videos.

The live experience is rebroadcast in-app, on YouTube, and on other streaming services.

 
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tracking the human connection

πŸ‘‰ Media placement
πŸ‘‰ Social media engagement
πŸ‘‰ App downloads
πŸ‘‰ Engagements with app content
πŸ‘‰ Attendees at events

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Within the Tidal app, specific artist engagement will be tracked to gauge which artists to feature.